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Frequently Asked Questions

About Dzairverse & Our Products

At Dzairverse, we create digital products that solve real business problems. Here are answers to some common questions about our company and solutions.

General Questions

01.What is Dzairverse?

Dzairverse is a tech-driven company founded by Yahia Seddik Ouali. We focus on creating and owning digital products that solve real business problems. Unlike traditional development agencies, we don't build custom solutions for clients - we build scalable products for markets.

Our current product lineup includes Wasmou.app (a digital marketplace for shops), Centerstarjijel (an e-commerce solution), and Tick'DZ (an event management and ticketing platform). Each product is designed to solve specific business challenges in its respective market.

No, Dzairverse doesn't offer traditional client-based development services. We focus exclusively on developing and growing our own digital products. However, we do offer integration services to help businesses connect with our existing platforms.

About Wasmou.app

01.What is Wasmou.app?

Wasmou is a digital marketplace platform designed specifically for shops. It offers both instant digital products (like codes and licenses) and manually delivered goods. Shops can register, get verified, and then access a wide range of digital items for resale or direct use.

Our HWID (Hardware ID) licensing system ties digital products to specific hardware, preventing unauthorized sharing or resale. When a customer activates a product, the system generates a unique license key based on their hardware configuration, ensuring the product only works on their specific device.

Wasmou supports both traditional payment methods and cryptocurrency payments via Plisio. This flexibility allows shops to choose the payment option that works best for their business and customers, including those in regions with limited banking access.

About Our Other Products

01.What is Tick'DZ?

Tick'DZ is our event management and online ticketing gateway. It provides a complete solution for event organizers to create, promote, and manage events while offering a seamless ticket purchasing experience for attendees. The platform handles everything from registration to attendance tracking.

Centerstarjijel is our professional e-commerce solution designed for businesses looking to establish a strong online presence and sales channel. It offers a complete suite of tools for inventory management, order processing, customer relationship management, and secure payment processing.

Our partner program allows individuals to earn commissions by onboarding shops and businesses to our platforms. Partners receive a percentage of the revenue generated by the businesses they bring in. To apply, visit the Partners section on our website or contact us directly for more information.

Support & Technical Questions

01.How can I get technical support?

We offer multiple support channels including a ticketing system, WhatsApp, and Telegram. Our support team, led by Abdelkadder Djebbour, is available to help with any technical issues or questions you might have about our products.

Yes, we provide comprehensive training for all our products. This includes documentation, video tutorials, and live training sessions when needed. Our goal is to ensure you can maximize the value of our solutions for your business.

We follow a continuous improvement model, regularly releasing updates with new features, security enhancements, and performance improvements. Major updates are typically announced in advance, while smaller updates and patches are deployed as needed to ensure optimal performance.

Business & Integration

01.Can I integrate your products with my existing systems?

Yes, all our products offer API access and integration capabilities. We provide documentation and support to help you connect our solutions with your existing business systems, ensuring a seamless workflow across your entire operation.

Security is a top priority for all Dzairverse products. We implement industry-standard encryption, regular security audits, secure authentication methods, and data protection measures. Our HWID licensing system also provides an additional layer of security for digital products.

Yes, innovation is at the core of Dzairverse. We're constantly researching and developing new digital solutions to address emerging market needs. While we can't share specific details about upcoming products, we're committed to expanding our ecosystem with complementary solutions that deliver real value.